Legal
Privacy Policy
Last updated: July 22, 2026
1. Introduction
UGCVideos.co ("we," "us," or "our") provides a service that turns brand and product briefs into UGC ads, performance marketing videos, brand videos, and product videos. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or service, you agree to the practices described here.
2. Information We Collect
We collect information you provide directly, such as your name, email address, billing information, and the brand, product, and creative materials you share with us to produce a video. We also collect limited technical information automatically, such as device and browser type, IP address, and pages visited, to keep the site running and to understand how it's used.
3. How We Use Information
We use the information we collect to generate and deliver your videos, process payments, provide customer support, send service-related communications, and improve the reliability and quality of UGCVideos.co. We do not use the materials you share to train models for any purpose beyond producing your video.
4. Sharing of Information
We share information only with service providers who help us operate UGCVideos.co — for example, video generation and rendering infrastructure, cloud hosting, and payment processing — under agreements that limit their use of your data to providing those services. We do not sell your personal information. We may disclose information if required by law or to protect the rights, safety, or property of UGCVideos.co or others.
5. Data Retention
We retain your account information and submitted materials for as long as your account is active, or as needed to provide the service and comply with legal obligations. You can request deletion of your account and associated content at any time by contacting us.
6. Your Rights and Choices
You may access, update, or delete the personal information associated with your account by contacting us at hello@ugcvideos.co. You may also opt out of non-essential marketing emails at any time using the unsubscribe link included in those emails.
7. Cookies and Analytics
We use a limited set of cookies and similar technologies to keep you signed in and to understand aggregate usage of our website, so we can improve it. You can control cookies through your browser settings; disabling them may affect some site functionality.
8. Data Security
We use industry-standard technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
UGCVideos.co is intended for businesses and marketing professionals. Our service is not directed to children, and we do not knowingly collect personal information from anyone under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date below and, where appropriate, notify you directly.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at hello@ugcvideos.co.